I have no plans to leave India. It is my destiny to be here,” says Sir Mark Tully



I recently had the pleasure of meeting and then interviewing Sir Mark Tully, a British writer and journalist, considered to be an expert on India, who lives in Delhi. In the interview the veteran former BBC correspondent, who was once very outspoken of the corporation’s restructuring, talks about why he remains in India, what he wants to see changed and why he does not consider himself an expat. Since you are my loyal blog readers, I have posted the entire interview belowJ Please share your comments.

Your last book, India’s Unending Journey, was published in 2007.  Yet you seem very busy. What are you working on right now?

For the past 13 years I have been making a programme for BBC Radio Four called Something Understood. I make 30 of these a year and we make them in batches of six and I am doing six right now.  I make three in India and the rest in the UK. It’s a discussion about matters, which you cannot understand fully, such as philosophy, poetry, religion, all sorts of things, but less in the rational field and more in the intuition field. I am also writing another book on how India has changed since economic liberalisation. It’s like my book No Full Stops In India (NFSII). Next year will be 20 years since liberalisation and also approximately 20 years since NFSII was published.

So, what will that book say? How has India changed?

Well, it has changed rapidly in some respects. There has been a huge release of entrepreneurial activity, as a result of the licence permit of the Raj being lifted.

Industrial production and consumer goods increased, such as the motor car. Twenty years ago, India was still in the age of the Maruti and the Ambassador and even they were only limited to a few people then. The permits were lifted in 1991. Until then there had been a socialist system whereby all industrial expansion had to be subjected to licence processes. These are some of the positives. However, the negatives are the systems of governance and the institutions that affect them have not been tackled. The book is based on reportage, it is not academic. NFSII was about how Indian culture needs to be protected, but the issue of governance was touched on in it. I have written another book called India in Slow Motion, which is about governance in India.

India’s Unending Journey often touches on spirituality. Do you believe India is still spiritual?

I think Indians on average take religion much more seriously than people do in the UK. They are more observant of religions. Religion is a great spiritual tradition in India and I believe that tradition is very much still alive, and I don’t think it’s been lost – but the fear is that it will be. I think the culture has been preserved to an extent; but unbridled materialism, capitalism and consumerism is bound to undermine it. My appeal in India’s Unending Journey is that these things be taken too far and there should be a middle road between government control, socialism and capitalism. You must look at the negatives of economic growth too, the most obvious being the environment.

What inspired you to write that book?

I’m a great believer that 90 per cent of life is destiny and 10 per cent is free will. A very talented editor came to see me and said she was interested in my programme and asked me why I didn’t write a book about the subjects I was covering on Something Understood. And that’s how it came about. It is targeted at western and Indian readers.

In the book, you said you had never thought of writing an autobiography because you don’t want to give the impression your life is particularly important…Yet, you are a household name in the UK. Do you believe you are in India?

I couldn’t possibly comment.

How do you think Indians view you?

I know that I have been shown great kindness and respect in India, far more than I deserve.

Do you plan to retire here and spend the rest of your life here?

As I said I believe life is 90 per cent fate or destiny and that’s why I say it is in the hands of God. At present I have no plans to leave India.* *I keep coming back to this point. To a large extent it’s a matter of accepting one’s destiny. I was born in India, in East Bengal, and spent nine to 10 years of my childhood here under the British Raj. I have always felt peculiarly at home here. Almost all of My BBC career was spent here, so I do feel that it’s largely that I am meant to be here.  I have an Indian son-in-law and another son used to be based in India but his daughter, my youngest granddaughter got leukemia so they returned to the UK. I have four children with my wife Margaret.

Are you divorced?

No. She is in the UK but we are separated. I live in Delhi with my partner, Gillian.

Do you dislike the UK?

I don’t dislike the UK at all. Some people have that mistaken impression. I did once say when I came back from India once, that I feared the prospect of permanently living in the UK . I was depressed by it, but I don’t dislike the UK at all.  I always say, no more can I rid myself of the years I have spent in India and its influences, can I rid myself of the years I have spent in the UK and its influences.

What would the UK have to do to lure you back?

I don’t think I see it like that. I go back to the UK regularly but I think I could say there is nothing that would break my links with the UK, nor do I see anything strange or contradictory in having deep links with India. I think India is a fascinating country because of its diversity. I am particularly interested in its religious traditions, its huge potential and unresolved problems that it faces. I think it’s a fascination with what India is and where it could go.  I love its geographical beauty and I am very saddened by the decline in architectural standards because I don’t think modern India is very beautiful. This is a country with a wonderful architectural heritage and it seems to be going in for the worst face of pragmatism in architecture.

Why did you leave the BBC in 1994?

The BBC at the time was going through a managerial revolution and I was critical of that revolution and I was asked to address the Radio Academy, a major annual event. At the time, some people who worked in the BBC accused those of us opposed to the revolution, of not being courageous enough to speak out, so since I knew I had the opportunity to speak out, I decided to take it and I said in my speech I believed in evolution, rather than revolution and that the ethos of the BBC was being undermined. So, a year after that it became clear to me I could not go on staying on working there, having made that speech.

What was the revolution all about?

It was about busting the existing structure of the BBC and putting in very complicated structures in its place – all conceived by management consultants – and it took away the autonomy of different departments.

What do you think about the fact the BBC plans to close down Asian Network?

Since, I’m no longer with the BBC I’m not really the best person to ask. I believe this is a special service for Asians in Britain that they are planning to close down. It is not really connected to me. The BBC Indian language services will continue. There was never a complete English service for South Asia specifically anyway.

Of course I would like to see more programmes on south Asia but I do realise the BBC is for the whole world, it is not a south Asian service but I would like to see India as well represented as possible on it

What do you think of the state of print media in the UK?

I think newspapers are facing a crisis. I personally would be critical of the newspapers there because I think they are filling themselves up with stuff that they think will be popular and if they did an old-fashioned job more, they would be more popular. There are too many columns in British newspapers. I don’t need to know what that person thinks about a particular subject. It’s highly personalized and very tedious. There is not enough foreign news in them. There is hardly any serious political or economic reporting about India in the dailies. I’m not referring to the Economist, which is very good, although I don’t share their economic standpoint. I don’t think newspapers will die out, but they will find their own level. The British newspapers have too many columns, too much celebrity stuff and full pages devoted to say one murder – they fill a whole page with stories that are intrusions into people’s lives.

Is it also too negative?

This is a problem that journalists have never got over. News generally speaking is bad news. It is the duty of journalists to point out what has gone wrong in order for it to be repaired. I think some Indian newspapers are going the same way as the British papers and others are sticking to old-fashioned news values. I don’t sense they are facing the same threat from the Internet, as the British press is. Radio is in a funny position in India as the government doesn’t allow news and current affairs on independent radio. So you just have All India Radio, which broadcasts government news and is very old-fashioned, so I think the state of radio in India is poor. The state of TV is sad. As much as it could have grabbed the opportunity to become an outlet for information, it has striven far too hard to be sensational and it lacks journalistic editorial control and muscle. You see reporters gabbling away nineteen to the dozen and noone tells them they are unintelligible. No one says anything. For the moment newspapers don’t face any threat from TV radio, or Internet in India.

Do you feel Indian media addresses social causes or is too page 3 obsessed?

Some of the media does address social causes and there is solid writing in some of the Indian newspapers. I would like to see more of it because it’s very informative.

In your book you refer to how Gandhi describes the real India as the villages. What’s your view?

No, only partly. I think the real India, as a whole, is not just the villages. I think India made a mistake with concentrating on top-down development and it should have listened to Gandhi and concentrated on growth from a grass roots level, at least, as much of the country would be quite a different place. One of the biggest challenges India faces is making development happen in the villages rather than sitting in Delhi making plans and shelling out the money, without consulting at a village level. The panchayats are there but even at a village level, governance does require some institutions to prevent them becoming corrupt or falling into the hands of the wrong people. At the moment there is inadequate administrative infrastructure. India will make progress on poverty when these problems of governance are resolved. The recent budget hasn’t helped with the questions I have talked about. If you budget some money, then you have to make sure that money is effectively spent, otherwise the whole budget becomes futile. Many business people were disappointed as there was not enough of, what they would like to see, such as tax reductions, in the budget.

Do you think India is going to be the next superpower and take over from the US or UK?

I think this is quite the wrong ambition for India. It should be to be as good an India as it can be – to make India as wonderful as it possibly can be rather than make it more like the US or UK. I don’t think India should develop like America or Britain. I don’t think it should copy those powers.

In your book you comment on what a vast difference there is between the Delhi you first came to know in 1965 and Delhi today. Tell me more.

Well, for starters the size is enormous compared to what it was. There was nothing at all east of the river before. Gurgaon was a small district. The roads were still very primitive and it was a city of bicycles with a few buses. It was rather charming – not very much like anything you would see today, it was not very modern. There were villages in the middle of Delhi, railway crossings in the street, and animals.

You say in your latest book that your confused upbringing (first trying to be a priest and then failing at that) left you open to new influences and that a prolonged sense of failure as a young man was a good thing. “I might have spent my time in India as a foreigner, as an expatriate, instead of developing an interest in the country that has become a lifelong passion,” you write. What do you think of the new wave of expats coming here?

I have never wanted to be an expat. By the term expat, it means you don’t really belong where you are living. I have always thought there is no point in living in India unless I thought I belonged to it. I have always wanted to belong to India and I do go on living here as if I belong here. I am not critical of those who want to live as an expat and I can fully understand it and I think it’s essential India should welcome them, because of the technical skills they can bring. It’s all about whether you really want to belong to India, whether you consider yourself as a temporary person living here for a short period of your life, that’s the main difference. There are many more expats now and I think they are much more varied. It’s so much easier to travel home now than it was earlier, so they can pop home twice a year which people couldn’t before. At the same time I feel they have lost an amount of autonomy. When my father was in Kolkata in the 20s and 30s they communicated rarely by telegrams so they had to take a lot of decisions themselves and could not refer to their seniors whereas now I think expats get told what to do a lot of the time. It’s up to expats how they want to live here, not up to me. I don’t want you to make me out to be an arrogant fart, who thinks all expats are dreadful!

What do you think of the state of literature in India?

I wish there were more books sold. Currently selling 10,000 copies is considered a best seller and I wish more of the books in the Indian languages were translated into English as there is some wonderful stuff. I never keep track of how many copies of my books have been sold.

(An extremely condensed version of this interview appeared in HT Café last week.)

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  • http://lughole.net Saarthak

    Sir Tully is a legend. Thanks for posting this interview, Naomi

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  • Proj

    I have always liked his writings and now I like him a little bit more after reading this interview. It’s not his Indian connection but his perspective and his depth which impresses me the most. I really feel he is someone you can learn from and have an interesting discussion with. What impressed me most in the interview is his realization that life is 90% destiny and 10% free will. My respect for him has increased manifold because most westerners, quite a few double my age are so spiritually shallow and ambivalent, not to say that Indians, more so the yuppies are any better, any philosophy discussion with them will elicit some inane karma stuff and making our own destiny **** without really understanding what these actually mean. While I absolutely agree that we make our own destiny but the “time lag” between the making and the destiny unfolding renders free will almost useless unless the timing is right.

    It’s so unfortunate that such interesting people are so rare.

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  • Amit

    Boring

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    Naomi Reply:

    Why do you find it boring?

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    Dr Devesh Misra Reply:

    Not really boring, but I guess Mark Tully is getting repetitive, nothing new to say. Part of the respect he gets in India is due to his age, and partly due to the fact that he is very appreciative of Indian culture and of Hindu civilisation.
    But, of late his works and articles have become ponderous. The interview is sort of boring, not because of your style but because of the subject- hope that made sense.
    Dr Devesh Misra from AIIMS and London

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    Naomi Reply:

    I found his comments on expats really interesting. You may not realise it, living in London, but there is a whole wave of expats arriving in Mumbai every second (despite government attempts to curb it by making work visas more expensive and difficult to obtain)…and well this new-age expat is rather different to him. You see HE clearly wanted to integrate and did. He learnt Hindi and I believe all their (that is his and Gillian) friends are Indian, whereas many expats here today generally only mix with other expats, attend expat parties and live “as expats.” There are a few who live “as locals” or say they do and some who are here to do voluntary work. But a large number are “expats”…the same kind of expat you find in Thailand and Hong Kong. The thing is even Indians refer to us /them as expats, and by doing so they are classing us as outsiders….If we were called Mumbaikars it would be different. So there is a level of alienation happening. Now, if an Indian moved to the UK would he be called an expat? Or an Enlish person or an Indian? You rarely hear the word expat used to describe foreigners who have moved to the UK to work. Furthermore were the old expats that came to India perhaps more genuine/more interested in the culture and country (like Tully) and the new ones here for economical reasons? I leave that question open for you to answer:)
    By saying the interview subject is boring, are you saying I asked the wrong questions? Should I have asked different ones?

    Dr Devesh Misra, UK Reply:

    Your comment about the expat phenomenon touched a nerve. After all, maybe I too am one- maybe even after 18 years in the UK. I am integrated, as most Indian doctors are, but there is also this little India I carry about with me all the time- sometimes just as a little tune from Bollywood. But to get the best out of British culture, it was important to have lots of British friends and interests, eg, golf, sailing, diving etc.
    Where will I retire, God only knows.
    It is rude of me to suggest that the subject is boring, Mark Tully is too much of a giant for me to make that comment. But as I said before, he has had his best years behind him. The man who wrote- ‘… India’s elite, cut off from local traditions, wants to write a full stop in a country, in a civilization, that has no full stops…’, that man is no more. These brilliant lines still make my hair stand on end.
    You asked what questions you should have asked? I ask you a question- do you want to be Barkha Dutt or Vir Sanghvi, or do you want to continue in that light fluff groove you seem to have settled into in the past. A lot of your previous blogs were on dating, drinking from a hip flask etc,- wont win you serious admirers. I think you can aim higher, as some of your recent blogs have shown, a bit of an Indian in you peeking out, commenting with an increasing maturity and insight into uniquely Indian issues.
    As you may have deduced, I have also started writing, and therefore needs must stop here. Cant get carried away. Bye for now. Dr Devesh Misra of AIIMS and London

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  • Amitabh Varma

    While Sir Tully informs you that he was born in East Bengal, as per the BBC News website he was born in Kolkata!

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    Naomi Reply:

    Kolkata is in Bengal, is it not?

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    Rajeev Reply:

    East Bengal means present day Bangladesh.

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    Naomi Reply:

    So, where was he born then?

    Proj Reply:

    In Kolkata, state capital of West Bengal, currently in India.

  • http://hindustantimes ashok

    Hi naomi
    mark tully reminds me of the emergency when we used crowd round the radio to listen to him on BBC
    good man he is.
    ashok

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  • Mick

    I really enjoyed Mark Tully when he had his sort of Alistair Cooke sort of letter from India on BBC Sunday mornings, then the Beeb restructured and had to move into the 21 century, what he does now doesn’t have the same feel, some of his books on the politics of India help us to understand a bit, fitting in helps a white journalist would never be able to talk to Indians the same way. He has certainly helped interested people understand India a little better

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  • http://www.radioandmusic.com aparna

    hi naomi
    this was a very informative interview…..could you possibly tell me where we could get in touch with Sir Tully, if we wished to interact? I head a site called radioandmusic.com that covers the radio industry and it would be great to know his views on the state of the industry…
    thanks

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    Naomi Reply:

    Hi, Glad you enjoyed it.
    Not sure he would want his details passed out. Why don’t you email me and I will forward your email on to him or similar? Mine is naomicanton@gmail.com thanks

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  • vivek

    hi Naomi

    you are a page 3 journalist (if it can be called journalism) – what do you feel about it? and what is your opinion on asian network? Should bbc spend tax payers money to run a channel targeting towards 6 % of the population? they don’t even voice over clips in urdu or hindi – even though half the South Asian population in UK don’t understand either of them!

    PS: in the last decade, a lot of white journalists have managed to report by claiming to be mark tully as most indians have heard his reports on radio (mostly translated in hindi by someone else) and never seen him!

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    Naomi Reply:

    Bizarre questioning. No. 1: I am not a page 3 journalist. I write about crime, business, work-life issues, women, music, entertainment, general news (which covers every thing in the political/social/economic arena), nightlife, food, communities, charities, slums, a whole range. I have covered the tsunami, the London bombings and 26/11. I have done stories where I interview relatives of murders/accidents; survivors of terror attacks, covered train crashes, court cases, inquests, interviewed MPs, the government, Hollywood stars, – the works. …Not quite sure why you think I am a page 3 journalist!
    No. 2 I don’t think such a job exists, but if it did I suppose – in India – it would be to cover what happened at parties (in the UK, it would be to post up naked women on p3 of certain tabloids)…so not really a proper job …The people who do do this in India tend to have other beats/jobs as well on their newspapers….
    If one were to refer to, say, an entertainment reporter then that is “proper journalism” as it requires the same skills as other beats – finding stories, acting on tip offs, spotting trends , networking, covering developments in that beat etc…

    As for the proposed closure of the BBC Asian Network, my understanding is that it was not coming out well in consumer research and cost a hell of a lot to keep going; it was unclear who the target audience was (as you rightly point out it was broadacst in Punjabi and other Indian languages that British Asians spoke were neglected; It was very Punjabi Hindi focused, keeping out a large number of Asians. It was very focused on young people, neglecting the older Brit Asian population etc….Plus iut seems to me that second and third generation British Asians in the UK listen to mainstream radio as they are integrated in society; of course they listen to British Asian music too such as bhangra. or fusion music, but there is no reason why that music shouldn’t be broadcast on mainstream BBC radio (such as radio 1, which I believe it is)…so I guess these are my views.

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    RightingIt Reply:

    I like to read what you write Ms.Canton. Do you really get into No1 ,No.2 etc kind of mode when making a point :O)

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  • vivek

    i can’t see ‘ways and why’s of BBC’ – it gives an error message – any chance – you could refile it here or a link so that i can check it out?

    cheers
    v

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  • http://www.rediff.com Paritosh

    mark tully when asked if India could become a superpower , he said it need not. i question that who the f**k is he to make such an opinion?? moreover the Indian journalist , like a typical Indian , bothered to know about the opinion of his Gora Sahib .

    it seems that that for an uncertain time period , Indians will continue behaving like slaves b4 the Brits and the Brits also would treat Indians like $HIT

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    Naomi Reply:

    Sorry, but what do you mean by “The Indian Journalist like a typical Indian bothered to know the opinion of his Gora Sahib.” Who are you referring to? Am utterly confused.

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    Naomi Reply:

    Also, on a separate point, I thought you hated the USA. So why would you want India to become like it? And also isn’t your view also that India is already like the USA or better than it?

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  • Steve

    Hi Naomi,

    I really enjoyed your interview with Mark Tully. I check in with your blog from time to time and enjoy your writing style and your often very funny observations of India versus the West-being a fellow Brit probably helps…

    I have to say though that I most appreciate your more serious posts like this one.

    Sir Tully has some really interesting things to say, especially about the changes in India. Having lived here myself for a couple of years and visited many times over the past 30 years,
    I’m concerned also and excited as well to see how India develops as a post-traditional country, and how this might affect the rest of the world. I hope too that India doesn’t lose its great spiritual heritage and as Sir.Tully says that it doesn’t simply ape the West. If India can find its own way then I think it could potentially have a profoundly positive influence on the West and the kind of values that characterize the global community we become.

    I would also very much like to make contact with Sir.Tully, but don’t know how to reach him. I am involved with an organization that is exploring consciousness and cultural evolution-where we are all going?? i.e. the future and how we might affect it in the most positive way, and am trying to create dialogues in India right now with those concerned with India’s future and all of our future in fact!

    If you could pass my email and post onto Sir.Tully that would be great. Perhaps he might care to respond. Thx Naomi, keep up the good work!

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  • http://rightingit.blogspot.com/ RightingIt

    India is a suprising country in many ways and its no wonder that it attracts all people from all over the world. My belief is that anyone that loves India needs to be here , there are some unique Indian qualities that are difficult to find elsewhere.

    Those are my two cents or two pennies however you consider it or two paisa

    Make that one rupee and keep the change :O)

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  • Yash

    @ Paritosh – Man, that was uncalled for..you’ve got it all wrong.. All Mark was saying was India shd. becum like the US & UK (wid their over-emphasis on capitalism, consumerism, etc.). By all means, India should become a superpower, but it needs to retain its uniqueness. I’m very sure, this is what Mark meant. Bro, pls. try to think logically before making irrational comments. Cheers.

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  • Naomi

    If you are posting up responses to this blog, and they are not appearing, please email me at naomicanton@gmail.com so I can rectify it. I have had several readers contact me about this, and so am now having the matter looked into…Thanks!

    [Reply]

  • http://blogs.hindustantimes.com/expat-on-the-edge/2010/04/14/should-india-develop-like-the-usa/ Should India develop like the USA? : Expat On The Edge

    [...] should not become more like the US and UK and not develop like those countries. See my earlier blog here to read his comments on when he said that was the “wrong ambition” for [...]

  • ritu

    Even we Indians dont want you to go…You should join some channel as an analyst, or a columnist
    You are brilliant in your analysis ,Mark

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  • raj

    yeh, study in India, eat in India, earn in India and curse India. Such chaps should be sent to Pakistan.

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  • ujjal

    There could be reasons some genuine some not so genuine delaying the service, for that a simple solution may come in the form of a courtesy car for use during the service. I wonder if that is not the case back home(my former)?

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  • dream77boy

    I feel sorry for the young lady there but she probably knows that in Delhi, a city where there is no such thing as kind attitude, good customer service or even the tameez to talk properly to anyone, one cannot expect anything else! People in this city are probably the most cold hearted I have seen and experienced. I had a similar incident in Delhi when my dad bought his first car – a hyundai a couple of years back.
    Thank goodness that I do not live in this city anymore. Its probably best if one is insulated from the chors in this city by being extremely rich so that you do not personally experience such incidents, as one can pay out for almost anything and get things done in a very efficient manner.
    Poor us middle classes!!

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  • http://www.facebook.com/karan.monga.10 Karan Monga

    always buy tata

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  • aj

    how can u expect the company to fill up ur tank… y will they.. u know the service station is far and person is supposed to come pick it up, so u need to keep the tank full… i thought there would be sm big misdoings by company to warrant an article but i didnt find anything big a miss…

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  • Gj

    This lady is an idiot and a princess. Did Nissan cause the accident? Did they choose which part of the city this accident happened? Did you nit know where the dealership is located when you bought the car? Consequently, why did you not familiarize yourself about servicing location etc earlier? Prime spaces in metros are at a premium. Should they build showrooms in the outskirts next to the workshops? Or vice versa?
    Law of the land, and insurance process does need inspection, appraisal and approval before insurance company will authorize work. Do you expect everyone to stop their work, and only work on flaming you down and working on your car?
    Supply chain logistics is a huge Industry, and is a finite not not exact science. Do you think those two doors should have been ready by the time you dropped the damaged car off? Are you serious?
    You are hyperventilating after getting into a freak accident, but expect them to be counselors and psychiatrists? “please calm down…” why can’t you calm yourself down, you are a grown woman who is almost 30 years old. Moron.
    Servicing: who should pay the cost of petrol for taking your car, and dropping it back off to you? Dealer? Or you? If they included such costs at a flat rate, you would then ***** about over charging…
    Grow up. You cannot buy class by buying a car. Your lack of maturity and false ego are apparent, as is the absence of a slap that your father should have delivered to you at age 15.
    Your emotions are your problem, it does not mean that the world is a bad place, or that everyone is out to screw you over. Hope you never are a customer of a worthy brand like Nissan. Btw, my first car was a Nissan too, in 1998. Great brand, superior quality, and I kept it for 9 years.

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  • Pseudip

    I can imagine that upon buying ones first car – there may be a LOT of expectations one has; but I am afraid that the lady expected too much. I own couple of very expensive German cars, and even they do not give a free fill up of fuel upon servicing. It is not nissan; you would struggle to find ANY car company selling sub-10L rs cars that will give the lady the service she was expecting – “please be calm – I know you are stressed but we will take care of everything” etc. Getting an insurance agent to come over do an audit and change 2 entire doors can easily take a week! It would seem that the only thing Nissan is at fault for here is having its service station too far. In fact the only unpardonable I read was someone charging her 1000 bucks for correcting a scratch

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  • Sanjeev Srivastava

    Lady,
    1. Yes it takes a week to replace 2 doors in a car. Especially when the insurance agent has to come and inspect the damage and approve the claim.
    2. I appreciate your point regarding the distance but you should appreciate that they sent a guy to pick your up car.
    3. Regarding the empty tank, its unreasonable to demand that they refill your tank. I am sure that they would like to delight all their customers but not at the cost of bankrupting their business!!

    Your experience highlights the inefficiencies and cost of doing business in India.

    Nissan should have more service stations or have a set of “Approved” shops in various neighborhoods in Delhi.
    Last but not the least, drive safely!!

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  • Jaggi

    1./ The car was apparently Ok for design and features.
    2./ She had an accident.
    3./ After an accident she wants the workshop to come and pick up the car?
    4./ If you think they gave bad service, then try the same trick with Maruti — see what response you get.
    5./ Empty tank after servicing — that is a no-no. Most car cos. do a dipstick check of the tank before and after servicing. Here the service centre was at fault.

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  • french

    Stop crying…and get on with your pathetic life/car…

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  • Kool

    Maybe their new social media monitoring team from Defiance will notice this and inform Nissan. Lets see how competent is thier social media monitoring team.

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  • http://www.facebook.com/sam.comrade Sam Comrade

    It is the attitude of the people in the region to be blamed not fully on Nissan.Other side Nissan made a big mistake in outsouring their sales to a mumbai based Hover Automotive.Compared to Suzuki ..Nissan products are much stronger in the strength of the structure. If Indian govt make a stringent crash requirement most of the Suzuki cars and all Tata cars will not pass.

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  • http://www.facebook.com/sam.comrade Sam Comrade

    It is the attitude of the people in the region to be blamed not fully on Nissan.Other side Nissan made a big mistake in outsouring their sales to a mumbai based Hover Automotive.Compared to Suzuki ..Nissan products are much stronger in the strength of the structure. If Indian govt make a stringent crash requirement most of the Suzuki cars and all Tata cars will not pass.

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  • amlanjyoti majumdar

    great. Sir Mark Tully has had a great influence in my opting a career in broadcasting. Ever since, he has always been kind enough to guide me and support at every stage .

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