The unrivalled legacy of Honda City
The face of Honda in India, the City, has been a perennial target for aspiring carmakers in India for well over a decade. It again finds itself attacked by not one or two but four major competitors, only this time around it seems it will give way and Honda’s last bastion will fall. Even then, City ruled the market like few others and there may not be an encore ever.No other segment in India has been as dominated as the mid size sedan category, largely seen as the first step in luxury cars, by the Honda City. The car that was originally planned by the Japanese carmaker taking into consideration the preference of the South Asian markets for cars smaller than the Civic, the City’s clout and success in India has been unrivalled.

In its over 10 year presence in India, the car has very rarely been threatened by competition. Infact not untill the Swift Dzire, Maruti’s successful experiment to turn a successful compact car into a sedan, came about in 2008, City was the best selling sedan in the country. That despite the fact that the car scored quite low on value for money, a most critical aspect of the stingy Indian consumer psyche. See chart
The Aspirational Car
What worked for it was world class quality, safety, reliability, efficiency and fuel economy. What also worked was something that is truly an anathema in India, the car’s high price. Honda often adopts this strategy as a deliberate measure to differentiate its products. All of its cars — the Civic, CR-V, Accord and Jazz are priced well beyond others in competition.
What most analysts and experts would have said in 1998 a hara-kiri (suicide), actually turned up to be a blessing in disguise. Not everybody could afford a City, so not everybody bought it but those who did were seen as ones who have arrived in life.
Initially lapped up by the fast moving Punjabi and Gujrati community, it soon gave the growing middle class a direct way to reward themselves and announce to the world that they have arrived. People bought the City even when they would have been satisfied with a Hyundai Accent or Opel Astra. Others attacked it with freebies and discounts but Honda never fell into the trap.
Very frequently the gap between the price tag of a City and its competitors would widen but that would have little impact on the gap between their sales. By not discounting, Honda gave out the clear message that it need not sell the car, because it sold on its own. It also helped improve and sustain the resale value of the car, which later became one of its biggest USP’s.
Indifferent to competition
For the best part of its life cycle, the City has been a loner at the top of the mid size sedan segment, selling more than all others put together. Few cars have dominated their segments in similar fashion. Putting aside the silent era of Amby’s and Premier Padmini’s, Maruti 800 ruled at the top of the small car segment for close to two decades. But for the better part of that, 800 never had a credible competitor and till the Hyundai Santro came about nobody tried to take it head on.
The current bestseller Alto is another example of dominance personified but though it looks strong at the moment, it has been at the top for only 6 years now and it is very plausible somebody may beat it in the next half a decade. And here again, except for the Tata Nano, nobody has dared to take on the Alto head on atleast from the price point of view, the most determining factor in the small car segments.

Right from the start City has seen many attacks on its citadel. Initially in the late 90’s it was the troika of Ford Escort, Opel Astra and Mitsubishi Lancer where only the latter gave it some iota of scare. As the Ford and Opel died and Lancer became insipid, City had a relatively easy run for the first half of last decade. Ever since then however there have been a series of attacks from the likes of Ford Fiesta, Hyundai Verna, Maruti SX4, Fiat Linea and Chevrolet Aveo.

The diesel dilemma
Honda’s lack of diesel engines is proving to be the achilles’ heel of the City and is being exploited to the hilt by rivals. Competition in the segment has become intense like never before and in the past City has left so little room for others that every new car creates its space at its cost.
The main challenger is the Volkswagen Vento, which ever since its launch in the later half of last year, has slowly started making inroads. The Volkswagen brand which carries with it as much credibility if not more as that of a Honda, novelty, great quality and stylish looks and most importantly terrific diesel engine is helping Vento’s cause.

Diesel itself has become hugely more attractive than petrol. Due to government’s decision last year to free petrol prices while keeping subsidies on diesel intact, the latter on an average Rs 20 per litre cheaper. The incentive to buy diesel has more than doubled in 10 years making it easier for buyers to make up for the roughly Rs 60,000 higher cost of a diesel variant (over petrol). Add to that the higher mileage diesel provides and the massive technological advancement diesel engines have seen over their petrol counterparts and you have a no brainer. Not surprisingly, after Europe, India has fallen in love with diesel cars.
Others have also sensed the opportunity and joined in the mayhem. The Maruti SX4 that burnt its hands before with its petrol variant three years ago, is back with a Fiat engineered diesel engine hoping to seek revenge. So are the Hyundai Verna and Ford Fiesta who believe they will have a better second outing.
Honda still does not have an answer to these cars and by the time it will (by way of an appropriate diesel engine), it may be too little too late. Any other company would have slashed prices and wooed customers but Honda would be loathe to do that. But while these cars are chipping away at City’s only weakness, there is also an admission that it cant be beaten in its petrol avatar.
Consider this. City is now the only car in the segment not to have a diesel variant but still it managed a segment topping 33% marketshare in 2010-11. That number however shoots to almot 57% when we look at only petrol cars, as everybody else sells more diesel cars than petrol. The split is nearly 70:30 in favour of diesel with the percentage going beyond 80% in cases like the Fiat Linea. Overall, Honda is not able to compete at all in 40% of the market. Ominously for them that market is also growing and moving away from the City.
It is not that City never came face to face to the diesel equation before. In the late 90s Mitsubishi launched a diesel Lancer that for sometime was the toast of Motown. But the high price tag, and relative lack of attractiveness then of diesel as a cheaper fuel coupled with Mitrubishi’s own failings, meant City was not earnestly pushed.
This time though, the push has come to a shove.
Evergreen Benchmark
At the launch of the new Verna on Wednesday, Hyundai said the car would become the benchmark in the segment. But any amount of engineering marvel, technological wizadry or marketing gimmick howsoever potent is unlikely to displace City as the benchmark anytime soon. Already in the last six months, Vento and SX4 have closed the gap on the car to the extent that VW has displaced Honda from the perch in the last two months.
Honda’s problems with component shortages in the aftermath of the March 11 earthquake and tsunami means there will be fewer City’s produced and sold in the next three months allowing others to fill in even without a fight. Suffice to say, the dominance of the car and maybe its best days are behind it now.
But even as the City fades, the industry would know its not a victory of one car over the other but diesel over petrol that led to the fall of Honda’s last citadel.
Hindustan Times


(16 votes, average: 4.38 out of 5)

Honda City’s quality is beginning to drop.The effectiveness of its service centres is dropping drastically
Having been a Honda City loyalist since 1998, it is something I cannot stomach, so will be writing to Honda Motor in Japan about this drop in qualtiy & attitudes
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City is a terrific self-driven car. Its driver seat is so insulated from bump & roll that you feel you’re driving on feather. However, the same cannot be said for back seat comfort (and let’s face it, many City owners who do more than 60-70 kms. a day, and that too in bumper-to-bumper traffic, may like to keep a driver). Every bump and roll seems to be transmitted to the passenger’s spine! And this is made worse by the factor above, viz., driver-seat comfort, where one finds oneself at a loss to explain to the driver what’s ailing you!
And its low-slung suspension means that the mean NCR roads outside Delhi proper are a pain to drive on, with every speed-breaker (not to talk of the rough road patches) leading to a scraping sound. In case Honda at all decides to ‘renew’ City to keep up with the competition, it may find it worthwhile to attend to these aspects of initial quality, alongwith the factor of falling service standards as pointed out above.
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Very well written…and while you said it all, I am equally amused at their decision of not coming up with a diesel variant even after successful running for over a decade now.
Honda is class apart compared to the cars in that segment, be it quality, engine, fuel efficiency and price tag also and thus it has managed to be the undisputed king in the mid segment cars. Their pricing strategy has seem to be working wonders for them as it rightly differentiates itself from the rest and as you mentioned it kind of makes for a status quotient. Also, they have constantly been working on the design and everytime there seems to be too much of Honda City on the road, boom, they come up with a fresh model each surpassing the previous one (except for the fist that was launched in India, it still seems to be the popular choice). I never liked the design and dynamics of Verna (but for its engine), SX4 (for its low value for money and the Maruti tag (which is trust worthy but does not justify the heavy price tag). Fiat Linnea on the other hand is definitely a challenger, it somehow has not picked up in India as they might have anticipated (may be because of its lack of good after sale services) but it is still better than the rest in the segment as a potential threat to Honda’s City….
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Neha Reply:
May 22nd, 2011 at 10:03 am
All the sedans Honda is having are with petrol engine only. So it will be a tough situation to come up with a engine with 1.4 or 1.6 L diesel as you need to think of the mileage also. With 2.2 L they will not be in the race for a C segment mileage competition.
Tough time for CITY.
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The information provided on honda city car was very useful.It is always good to know that their are blogs so dedicated to providing information that is seriously concerned with the reader’s needs.Thanks for sharing your insights with us
through your blog.
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This reduction though said to be after lot of efforts on the part of management,and suffocating to them,let me be frank in telling that it hardly matters to sellers aswellas buyers,because it can’t change the strata of buyers ,and the discount does not matter to the strata which affords tobuy this.This is simply marketing strategy to shake on to sleeping customer.and prevailing on their mind smartly. Good luck to buyers aswellas sellers.
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Here is a clear example of a superb product, the Honda City, being
edged out of it’s No1 position only because it stoutly refused to
offer the market a diesel variant. This illustrates better than any
theoretical argument that even a fine piece of engineering like the
City cannot lick the iniquitous advantage that diesel subsidies give
to lesser brands. And as the Honda City loses sales after a full
decade at the top it is not because any better vehicle has come to
challenge it. It is losing because of the unfair war of petrol vs
diesel.
Shame, shame, Mr Finance Minister. And three cheers for the Honda
City, a brave and masterly chariot on the Indian roads. We are proud
of you.
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